This is one of those times when you will have to forgive me
for not putting a lot of words out there. With It being the last day of Tax
Season for us here in Massachusetts.
But let me start with two important words – thank you.
The end of tax season is always a bit heartening even through
the exhaustion. To have clients that return to our organization year after
year, especially in this world of increasing options, is uplifting. It allows
us to feel the value of what we provide and to strengthen those bonds that we
make with many of our clients, and dare I even say friends.
This is something that I feel every year, but it was augmented
this year. The uncertainly of what one’s tax picture looked like was greater in
the wake of the Tax Cuts and Jobs Act. For the most part, that uncertainty was
quelled as many returns weren’t THAT different than previous years. And it’s
always nice to give good news to people who worried that they may be receiving
bad news.
Some clients, though, received that bad news. I’m sure you
have heard some of these stories through other means, so I will not elaborate
much here. Just with the rule changes we had, there were bound to be some people
on the bad side of them, and some ended up way
on the bad side.
And yes, it wasn’t nearly as nice to deliver news to these
people, but to have the ability to walk them through what changed, how it
affected that final number, and to start thinking about what we could do to
lessen the hurt in the future was still heartening.
This is because beyond the numbers is the comfort of knowing
you are being taken care of and that someone has your back. That is something
that we pride ourselves on here.
But it is also something that we received from our clients.
You are the ones who let us do what we do and the trust you place in us takes care
of us. So yes, thank you.
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