It is inevitable that technology will continue to move
forward, giving us access to more information and allowing us to do more things
by ourselves than ever before. This will affect everyone, though in many
different ways. Personally, my profession has seen a shift with more people
preparing their own taxes with the proliferation of do-it-yourself tax
software.
Of course, it is both not surprising and a bit self-serving
for me to say that I don’t think this is the greatest
strategy for people to employ. It may also be a bit hypocritical, for I’m sure
there are some (former?) travel agents who would tell me that I do not find the
best deals when I book my own trips on the internet. Still, there is a
recent story that shows the potential dangers of tackling the tax code
alone.
This case concerns an insurance consultant who used software
to prepare his returns. The IRS believed he claimed too many deductions. This
led to the consultant saying he had evidence to prove some, while blaming his
tax software for “luring him” into claiming others.
Now if you are actually interested in the details of the
case, feel free to read the linked article from taxadviser.com. In this space, however, I want to look at it
from a larger view.
First, I don’t question that tax software is made by
designers with good intentions. They do not want to produce a product that
leads to people filing incorrect or fraudulent tax returns, for they would not
remain in business long with that tactic.
Also, I think that this software can help many people with
simple financial situations quickly and easily file a legal return. If your
financial picture is not complicated, there are an easy series of questions
that could be asked to fill out the necessary forms and have it be a less
painful process than actually reading over the actual IRS forms and
instructions by yourself and going at it completely alone.
As this article shows, however, not everyone has such an
easy tax picture. And if you are not 100 percent sure on any question the
software asks or on any deduction you’re claiming … well … let’s just note that
the case in question involved a claim of a net operating loss of $185,673 that
the IRS disallowed all but $142 of. That’s the type of mistake that can haunt
someone for years. Now I don’t know if there was any willful, or at least
optimistic, reading of what the tax software said, but this is not the type of
mistake any credible tax preparer would have allowed.
I don’t think that the only danger in tax software is the
possible claiming of deductions to which you are not entitled In fact, I think
the biggest danger when filing a return is such a manner is that you will miss
deductions for which you legally qualify. You see, no matter what questions the
computer asks, it cannot understand your situation in the same way as another
person, someone who can better understand you as an individual, and not just as
some answers on a flowchart.
Either way, allow
this to be a cautionary tale, even if self-serving